Email setup looks easy, but proper systems configuration and management can be complicated, especially for small businesses. We can help you sort it out.
Email should be:
- Available from anywhere through an internet browser.
- Identified to your domain name, not another service such as hotmail.
- Accessible directly without being automatically forwarded to another email account.
- Accessible and configurable from smart phones, notebooks, desktops, and tablets.
- Accommodate employees’ accounts on public services such as Google, Hotmail, and Yahoo.
- Separated from personal email accounts of employees.
- Retained, accessible and archived as business records.
- Available for backup and restore in case of system failure.
- Standard employee guidelines for using and maintaining your business email communications.
The system design features:
- Email should be centralized so that all sent, received and stored email is processed by a single server.
- Email readers such as Outlook and Thunderbird should configure the email accounts as IMAP accounts.
- Email readers on mobile devices should support IMAP configurations.
- Webmail services should be setup to support browser access.
- Commercial email services such as, gmail, yahoo and hotmail, should support IMAP send and receive configuration to the central server.
- The central server must be accessible for backup downloads.
- Procedures should be developed and tested for recovering lost email records from the backup media.